Consumers should complain first to the bank or loan provider from whom they bought the PPI policy. There are several complaint template letters available. If the bank or loan provider has not dealt with the complaint to the customer’s satisfaction within eight weeks, the customer has a right to take his or her case to [...]

If you were told that you had to buy a payment protection insurance policy to qualify for a credit card, a mortgage or any other kind of loan, you should check to see if you can ever claim that benefit. Many borrowers discovered that they were sold PPI insurance without having the full facts explained [...]

Claims for compensation from people who had savings or investments in the collapsed financial businesses rose by 25% in 2010-11. There were 39,500 new claims from consumers to the Financial Services Compensation Scheme (FSCS), according to its annual report. Some 27,000 of the claims made in 2010-11 were the result of the failure of key [...]

The Financial Ombudsman Services (FOS), which is in charge of overseeing PPI Claims, has seen a rise in complaints being filed recently. The amount of claims the FOS has been receiving recently continues to grow larger. The Financial Ombudsman Services has currently been getting approximately 1,000 claims on a weekly basis. Most of the complaints [...]